Christmas Posting Dates
The time is nearly upon us – Christmas is on its way once more! Christmas is a time for family, and the Letterbox elves will be taking some time off in December to be with theirs.
The Letterbox Lab office will be closed from Friday 22nd December and will reopen on Tuesday 2nd December at 9am.
Going by the Royal Mail’s guidelines, we can confidently say that orders placed up to the the morning of 19th December will arrive in time for Christmas.
Will my box arrive in time for Christmas?
We ship our boxes via Royal Mail 2nd class, which usually takes 1-3 working days from our door to yours. Christmas posting volumes are much heavier than usual, however, so the Royal Mail recommends shipping 2nd class post by Tuesday 19th December in order for it to arrive in time for the big day.
After this date we will continue selling gift vouchers which can be instantly downloaded (for the last minute shoppers!).
See more information from the Royal Mail here.
My subscription is due to renew in that time, what's going to happen?
In this case there will be a slight delay between your subscription renewing and your next box being sent out. All orders and renewals placed between 22/12/17 and 02/01/18 will be shipped on the 2nd of January.
If you can’t wait that long you can arrange for your December renewal to go through a little early. Email firstname.lastname@example.org to arrange this.
I pay for three boxes at a time and the 2nd/3rd is due in that time, what's going to happen?
If you pay for three boxes at a time and one of the boxes is due to be shipped between the 23rd and 27th of December, we’ll ship it on the 22nd.
If it’s due to be shipped to be shipped between the 28th of December and the 1st of January, we’ll ship it on the 2nd of January.
If you would like an alternative arrangement, please email email@example.com stating whether you would like your December shipment to take place on 22nd December or 2nd January.