Christmas Posting Dates
The time is nearly upon us – Christmas is on its way once more! Christmas is a time for family, and the Letterbox elves will be taking some time off in December to be with theirs.
The Letterbox Lab office will be closed from Friday 21st December and will reopen on Friday 4th January at 9am.
Going by the Royal Mail’s guidelines, we can confidently say that orders placed up to the the morning of 18th December (or 20th December if upgraded to first class postage) will arrive in time for Christmas.
Will my box arrive in time for Christmas?
We ship our boxes via Royal Mail 2nd class, which usually takes 1-3 working days from our door to yours. Christmas posting volumes are much heavier than usual, however, so the Royal Mail recommends shipping 2nd class post by Tuesday 18th December in order for it to arrive in time for the big day.
Because we offer discounted postage, we charge 50p for an upgrade to 1st class postage. Orders placed by midday on Thursday 20th December and upgraded to first class post will – according to the Royal Mail – arrive in time for Christmas.
See more information from the Royal Mail here.
My subscription is due to renew in that time, what's going to happen?
In this case there will be a slight delay between your subscription renewing and your next box being sent out. All orders and renewals placed between 21/12/18 and midday on 04/01/19 will be shipped on the 4th of January.
If you can’t wait that long you can arrange for your December renewal to go through a little early. Email firstname.lastname@example.org to arrange this.
I pay for three boxes at a time and the 2nd/3rd is due in that time, what's going to happen?
If you pay for three boxes at a time and one of the boxes is due to be shipped between the 21st and 27th of December, we’ll ship it on the 20th.
If it’s due to be shipped to be shipped between the 30th of December and the 3rd of January, we’ll ship it on the 4th of January.
If you would like an alternative arrangement, please email email@example.com stating whether you would like your December shipment to take place on 22nd December or 2nd January.